Will I have to sign for my delivery?

By default, our deliveries do not require signatures. If you have special instructions on where to leave the parcel, please enter this information in "Order Notes". If you want to sign for the delivery, please specify in your order notes that you want to sign for the pack and we will try to accomodate [...]


How long will delivery take?

During summer, orders are dispatched daily. However, orders may only be displaced three times a week during winter. Most North Island deliveries get to their destination within a couple of days. For the South Island, Christchurch can be as quick as a couple of days, and further south, or further afield can push delivery [...]


Can I get a tracking number?

We have a couple of different courier systems we work with so we don't send out tracking numbers unless they are requested, and usually, the packs are received so quickly, this system works fine. To request a tracking number, email flo@rline.co.nz and we will typically be able to get a number to you within [...]


What is the cost of delivery?

Shipping is free if your order exceeds NZ$20 for residential addresses; and NZ$90 for rural addresses. All other deliveries cost $6 Free delivery may also apply to certain promotional events.



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